Content Policy
Status: PUBLISHED v1.0 — operational. This is the editorial standard BitView enforces. It does not require counsel review (it's not a binding legal contract; the Terms of Service incorporate it as part of the agreement).
This Policy defines what content and behavior is allowed on BitView, what is not, and how we enforce. It applies equally to streamers, viewers, brand sponsors, and any other user of the Service.
If you violate this Policy, we may delist tokens, remove distributions, suspend or terminate your Account, slash anti-sybil stake, and publicly log enforcement actions. Severe violations may be reported to law enforcement.
The four governing principles
- Real value, not extracted value. Every action on BitView should create real value for at least one of (viewer, streamer, BitView) without falsely extracting from another. Pumps, scams, and misrepresented audience metrics violate this principle.
- Consent and clarity. Users should always know what they're agreeing to. No deceptive token marketing, no hidden terms, no bait-and-switch eligibility rules.
- Safety first. Content that causes real-world harm or facilitates illegal activity is removed without deference to other considerations.
- Operate above the line, not at it. When something is borderline under the rules but obviously a problem to a reasonable observer, we treat it as a problem.
What's allowed
For streamers
- Legitimate streaming content that complies with Twitch's Terms of Service (gaming, IRL, Just Chatting, music, esports, charity, educational, creative).
- Honest engagement campaigns that reward viewers for showing up and participating.
- Identity-tier tokens framed as utility (community access, perks, raffles, holder benefits, fan-economy participation) rather than as investments.
- NFT drops that mark genuine moments (milestones, charity events, tournaments, anniversaries).
- Brand sponsorships disclosed clearly to your audience.
- Quest mechanics that reward authentic engagement (chat participation, follows, shared moments).
- Collaboration with other streamers (multi-stream events, cross-channel raids, co-branded NFT drops).
For viewers
- Watching, chatting, and engaging genuinely.
- Earning, holding, swapping, and claiming tokens.
- Trading streamer-tokens and NFTs on whitelisted secondary marketplaces.
- Using BTV for fee discounts, governance vote weight, or as anti-sybil stake.
- Reporting suspected fraud or rule violations through our channels.
For brand sponsors
- Funding distribution pools on streamers' channels with USDC.
- Co-branded NFT drops with clearly disclosed sponsorship.
- Targeted campaigns based on streamer audience characteristics (category, language, region — within applicable advertising laws).
- Honest brand creative.
What's not allowed
Prohibited content (any user)
These result in immediate account suspension and permanent removal. No appeals, no exceptions:
- Sexual content involving minors (CSAM). Reported to law enforcement.
- Doxxing — publishing or threatening to publish identifying information about anyone.
- Direct violent threats against identifiable persons or groups.
- Hate speech targeting protected characteristics (race, religion, ethnicity, gender, sexual orientation, disability, etc.).
- Coordinated harassment of any user, streamer, or third party.
- Sanctioned activity — using the Service to facilitate transactions with sanctioned persons, entities, or jurisdictions.
Prohibited streaming behavior
These result in suspension, with appeal path:
- Streaming illegal activity (drug dealing, illegal gambling outside licensed jurisdictions, etc.).
- Streaming content explicitly forbidden by Twitch's ToS while simultaneously running a BitView distribution.
- Misrepresenting your identity (impersonating other streamers, false attribution).
- Misrepresenting your audience metrics to brand sponsors (fake viewer numbers, view-bot collusion).
Prohibited token / NFT activity
These result in delisting from the swap router and discovery surface, plus suspension of the issuer's Identity-tier privileges:
- Pump-and-dump schemes. Coordinated price manipulation of any streamer-token or BTV.
- Investment-vehicle marketing. Framing any streamer-token or BTV
as an investment with promised returns or price predictions.
Specifically prohibited:
- "Buy now, price will go up"
- "Limited supply, huge upside"
- "Don't miss this airdrop / opportunity"
- "Guaranteed X% APY"
- "$XYZ to the moon"
- Pre-sale fraud. Streamers may not solicit off-platform pre-sales of their token under BitView branding without going through proper Reg D / Reg CF / equivalent securities-law structure with counsel.
- Rug pulls. Liquidity removal coordinated with token dump beyond what on-chain vesting allows.
- NFT artwork that infringes IP without license — copyrighted characters, logos, brand marks belonging to others.
- NFT artwork containing CSAM, hate imagery, or content prohibited above.
- Fake collections — issuing collections that misrepresent authorship, rarity, or holder utility.
- Wash trading of streamer-tokens or NFTs to inflate volume or trigger royalty payouts.
Prohibited platform abuse
These result in slashing of anti-sybil stake, accrual zero-out, and in severe cases public on-chain blocklisting:
- Operating multi-account sybil networks.
- Bypassing anti-sybil controls (rotating wallets, fingerprint evasion, IP rotation specifically for accrual capture).
- Bot-driven chat presence (automated JOIN/PART/PRIVMSG to game accrual weighting).
- Stake-then-attack patterns (acquire BTV, attack, lose stake).
- Systematically generating fake distributions to game referral or loyalty mechanics.
Prohibited brand-sponsor behavior
These result in suspension from the marketplace and refund of escrowed funds (less BitView's KYB processing cost):
- Targeting campaigns at minors (under 13, or under 18 for restricted categories like alcohol, gambling, tobacco).
- Misleading campaign copy about brand identity, product properties, pricing, or terms.
- Campaigns for products or services illegal in the campaign's target market.
- Astroturfing — running brand campaigns disguised as organic streamer endorsement without disclosure required by applicable law (FTC, ASA, etc.).
Enforcement framework
Detection
Violations are detected via:
- Automated — pattern matching on token marketing copy, wallet behavior signals, sanctions screening, NFT artwork hashing against known-IP databases.
- Community reporting — any user can flag content via the in-product Report button; reports go to the trust & safety queue.
- Manual review — proactive review of high-impact streamers and campaigns.
- External notification — DMCA takedowns, law-enforcement contacts, regulator inquiries.
Severity tiers
| Tier | Examples | First-time response | Repeat offense |
|---|---|---|---|
| Critical | CSAM, doxxing, violent threats, sanctions activity | Immediate permanent ban, law enforcement referral | n/a |
| Severe | Rug pull, pump scheme, IP-infringing NFT, fake audience metrics | Permanent delisting + suspension | Permanent platform-wide ban |
| High | Investment-vehicle marketing, undisclosed sponsorship, Twitch ToS violation | 30-day suspension + remediation required | Permanent suspension |
| Medium | Misleading streamer-token marketing copy, token-name confusable with established projects | Warning + 7-day remediation deadline | Suspension |
| Low | Minor disclosure issues, accidental policy gray areas | Warning + correction request | Escalate to Medium |
| Informational | Edge cases, policy interpretation requests | Clarification, no action | n/a |
Appeal process
Users can appeal non-critical enforcement actions:
- Submit appeal via trust@bitview.so within 30 days of the action.
- Appeals are reviewed by a different reviewer than the original enforcement decision.
- Decisions on appeal are issued within 14 days.
- Appeals on Critical tier actions are not available.
For slashing decisions, see the manual review path described in Anti-fraud.
Public delisting log
Confirmed enforcement actions on streamers and tokens are publicly logged on the checkpoint site (post-launch) with the date, scope, and reason. The log is intentionally durable — once a token is delisted for cause, the record stays. Users transacting on secondary markets can verify status before buying.
We do not publicly log viewer-side enforcement actions (slashing, account suspensions) for privacy reasons. Aggregate counts are disclosed in the quarterly transparency report.
Specific guidance
Token names and ticker conventions
Streamer-token names should:
- Be obviously associated with the streamer (their handle, channel name, or community moniker).
- Not be confusable with existing established projects (don't name your token "USDC", "SOL", "ETH", "JUP", etc.).
- Not contain misleading words like "Coin", "Bank", "Yield", "Reward Pool" used as proper nouns implying a financial product beyond the actual scope.
We default-deny launches of tokens whose names or marketing copy trip our automated checks; you'll get an explanation and a chance to revise.
NFT artwork checks
Before approving an NFT collection for the discovery surface and swap-router compatibility, we run:
- Reverse image search against known NFT collections (Magic Eden, Tensor) — flag if visually identical to existing collections.
- IP database check against major brand marks — flag if logos or trademarked imagery is used.
- Manual review for collections above a TBD audience-size threshold.
You can bring whatever artwork you want (we don't generate it for you), but it must be original or properly licensed. Provide license documentation if asked.
Sponsored content disclosure
Brand-sponsored distributions and NFT drops are clearly marked as such in the product UI. Streamers running sponsored content should also follow whatever disclosure rules apply in their jurisdiction (FTC's "Endorsement Guides" in the U.S., ASA's guidance in the U.K., equivalent in the EU). BitView marks the on-chain record with a sponsorship attestation; this serves as auditable provenance but does not substitute for the streamer's own platform disclosure.
Charity stream guidance
We support and encourage charity streams. Distributions running on charity streams should use a Native or Stable tier (not Identity tier) to avoid mixing fundraising with token speculation. NFT drops are allowed; royalties from secondary trades can be directed by the streamer to the charity (we'll help configure this on request).
Reporting violations
If you observe a Content Policy violation:
| Channel | Use for |
|---|---|
| In-app Report button | Most reports — fastest queue entry |
| trust@bitview.so | Detailed reports, appeals, campaign-disclosure complaints |
| abuse@bitview.so | High-priority issues affecting safety |
| legal@bitview.so | DMCA / IP takedown, court-ordered removals |
| security@bitview.so | If the violation involves a security vulnerability — see Security disclosure |
| Law enforcement | For CSAM, violent threats, and sanctioned activity, please report to law enforcement directly and notify us |
We do not require a "reason" or formal complaint structure — explain what you saw and where, and we'll triage. Anonymous reports are welcome but limit our ability to follow up.
What we commit to
In exchange for the rules above, BitView commits to:
- Predictability. Enforcement decisions follow this Policy, not business convenience.
- Transparency. Public delisting log, quarterly transparency report aggregates.
- Appeal rights. Where appeals are available, we honor them with independent reviewers.
- No selective enforcement. Top-tier streamers face the same Policy as new ones. We will publicly disclose the rare cases where we make exceptions (e.g., regulatory carve-outs).
- Updates with notice. Material changes to this Policy are announced 30 days in advance, except for changes responding to immediate safety concerns.
Document control
| Field | Value |
|---|---|
| Version | 1.0 |
| Effective | At publication |
| Owner | BitView Trust & Safety lead |
| Review cadence | Quarterly |
| Authoritative source | https://checkpoint.bitview.so/docs/legal/content-policy |
Related
- Terms of Service — incorporates this Policy
- Privacy Policy — what we collect during enforcement
- Anti-fraud — sybil-specific framework
- Risk and compliance — broader regulatory posture
- Security disclosure — security-issue channel